Axivox User guide
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My numbers

Your incoming numbers, and above all what happens when someone dials them. A number with no destination configured is useless.

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The list

The list of your numbers and, for each one, its destination
The list of your numbers and, for each one, its destination
ColumnWhat it shows
NumberThe number, with its country's flag
DestinationWhere the call arrives. "Not configured" means the number leads nowhere
SMS compatibleWhether the number can receive SMS
SMS destinationThe address incoming SMS are forwarded to

Configuring the destination

The pencil opens the record. It works in two steps: you first choose a destination type, then the matching target.

Six types are offered:

TypeWhat the call becomes
Not configuredThe call does not go through
ExtensionIt rings directly on an extension
Dial planIt enters a path you have designed
VoicemailIt goes straight to a voicemail
Hang upIt is rejected immediately
ConferenceIt enters a conference room

The second list changes based on the type chosen: extensions if you picked Extension, your plans if you picked Dial plan, and so on.

SMS

An SMS-compatible number can forward received messages to an email address, shown in the SMS destination column. Not every number is compatible, it depends on the country and the carrier.

Ordering a number

Two menu entries complete this screen: Order a number, which lets you choose a country and an area code, and My orders, which tracks the progress of your requests.

The countries covered and how a number is ordered

See the Coverage page