Extensions
Every team member has their own internal number, voicemail and keys. A desk phone, a browser, a computer, or all three.
A virtual phone system, also called a hosted PBX or IPBX, does everything the cabinet in your server room used to do. Except it doesn't break down on your premises, it's set from a browser, and changing a forward needs no callout at all.
A traditional phone system is a machine sitting on your premises. It ages, it breaks down on a Monday morning, and the smallest change goes through someone who has to visit or bills you for a callout.
Every team member has their own internal number, voicemail and keys. A desk phone, a browser, a computer, or all three.
A voice menu, opening hours, a queue, a forward to whoever's on call. The path is drawn, not programmed.
Yours, ported to us, or local numbers in about a hundred countries. Each one points wherever you want, and that changes in two clicks.
A switch anyone can flip from their phone. The path changes branch, with no configuration to touch.
This is the point we're most emphatic about: whatever can be set, you set it yourself. We don't sell a package of administration hours, because none is needed.
Tell us how many calls you need to handle at once, and which countries you call. We'll come back with a figure.