Service
The phone no longer interrupts service
Calls are taken, routed or handled without pulling anyone off the floor.
The starting point
What you live with today
During service, nobody is free to pick up. And yet every missed call is an empty table.
What usually gets in the way
- The phone rings in the middle of prep, and nobody can answer
- Half the calls are questions about hours and the address
- Two venues, two numbers, and a team juggling both
The setup
How we settle it
A time condition, an announcement, a voice agent. Nothing to touch during service, and everything changes between two seatings.
Hours answer themselves
A time condition knows your service times and your closing days. Outside them, an announcement gives the information, with nobody's phone ringing.
A voice agent for bookings
It takes the request, the date, the party size, and transfers when the situation goes beyond that.
An announcement instead of a question
Address, hours, parking: what gets asked a hundred times a week is said once, in an announcement.
Several venues, one phone system
Each address keeps its number and its dial plan, and management stays in one interface.
The result
What it gives, once it's in place
Bookings are taken during service, and questions about hours get answered without anyone leaving the floor.
The gains
Four visible differences
Bookings
One fewer missed table
The 7:30 pm call no longer falls through.
Repetition
Common questions answer themselves
Hours, address, exceptional closure: one announcement is enough.
Multi-site
Two addresses, one administration
Each venue keeps its identity, you keep a single interface.
Every missed call during service is an empty table.
0lost call
2addresses, 1 interface
In the interface
Your announcements, in one place
Hours, exceptional closures, hold message: your announcements live in one place and change without us.
Hours, announcements and voice agents are documented screen by screen.
Open the guideFurther reading
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Virtual number
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Quote
The phone shouldn't cost you a table.
Tell us your service hours and your booking volume. We'll show you what a voice agent takes off your hands.