Axivox/Alternatives
Alternatives

Comparing? Here are our comparisons

We don't make anything up about the other product: every page cites the competitor's public page it mentions, dated to the day we read it. When we found nothing, we say so.

Our strengths, measured across this series

Why choose Axivox

Odoo integration

Included everywhere, no exceptions

Of the eleven providers compared in this series, six have no official Odoo integration, and the other five reserve it for a higher plan or only cover part of it. Ours is in every one of our plans.

Odoo documentation

Named by Odoo itself

Odoo's official documentation names only three verified providers worldwide: Axivox, DIDWW and OnSIP. None of the other ten providers in this series appear there.

Transcription and summary

Local, private AI, included

With us, it runs on our own infrastructure, in Europe, included in every plan. Several providers in this series charge extra for it, or don't say where it runs.

Billing

A fixed plan, not a price per head

20 € or 40 € of call credit a month, whatever your headcount. Most of the providers compared here bill per user, per month.

The detail of our support and our twenty-five years in the trade.

Our expertise
Before any comparison, here at Axivox

Six points where we are precise

Your numbers are ported

You keep your own numbers, and we handle the paperwork. No one has to notify their contacts of a number change.

Zero-touch provisioning

For Snom and Yealink, the phone comes out of the box, gets plugged in, and pulls its configuration on first boot.

Your desk phone too

A click on an Odoo record picks up and dials your desk phone, no softphone to open. No headset, no computer required.

Three sites, on three continents

Europe in Paris, Asia in Singapore, North America in Hillsboro. Your system is hosted on the site of your continent.

Our own local AI, not a third-party service

Recording, transcription and summarising run on our own infrastructure, in Europe, whichever site hosts your system. No outside AI service ever hears your calls.

Two softphones, one record

Odoo's softphone or ours, whichever each person prefers. Both feed the same integration, so the same customer record.

Your checklist

Eight questions to ask, whatever the provider

Here are the questions whose answers change your bill and your day-to-day life with Odoo, whichever provider you're looking at. They apply to us too. Ask for the answers in writing, and compare the writing.

  • Is the Odoo integration included in the plan, or reserved for a higher tier?
  • Which Odoo versions and hosting types are covered (Online, Odoo.sh, Community)?
  • Where does the analysis of your calls run, and can an outside service access it?
  • What is billed per user, and what isn't?
  • Does the softphone also work outside Odoo, for extensions that don't need it?
  • Which physical phones can be plugged in, and do you have to buy a specific brand?
  • Who answers support, and can they see your call traces?
  • What happens when you leave: do your numbers and your Odoo history go with you?
Our method

How these pages are built

The method is the same on every page: we describe our own way of working without rounding it off, and for the competitor mentioned, we only quote what its own public pages state, with the date we read them. What we didn't find is written as such, not guessed.

The common angle across these pages is Odoo integration, because that's the ground on which a competitor compared us first. Quite a few of the providers listed here have, as far as we know, no official Odoo integration: we say so page by page rather than staying quiet about it.

Quote

Yours isn't on the list?

Give us the name of your current provider and your Odoo edition. We'll tell you what we know, and what we don't.

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