The dial plan is drawn and written by AI, the call queries your software live, the analysis of your conversations stays on our servers. And everything a phone system should do, obviously, is set in the same interface.
Business telephony looks the same from one provider to the next. Six functions we built ourselves, and that your teams run without ever having to call us.
Describe your greeting in one sentence. The assistant builds the plan, creates the announcements that are missing, and shows you the diagram. Nothing replaces your current plan until you've confirmed it. Then you fine-tune it with your mouse, module by module. Nobody else offers this.
While the phone rings, the dial plan questions your CRM or any API, keeps the answer, and decides what happens next: a key account to its sales rep, an overdue invoice to accounting. A phone system that reads your data, not just one that rings.
Transcript, summary, tone of the exchange, themes, flagging what deserves a follow-up call. All of it produced on our own servers, in Europe, with no external AI service ever hearing your calls.
From the call, you open a ticket in the right team, an opportunity, an activity, a signature request, under your own name. You transfer a call by dragging it onto a colleague, and take it with you on your mobile with one tap. The handset can't do any of that.
Queues, wallboard on a wall screen, four reports, statistics on queues and ordinary calls, listen, whisper and barge-in to coach an agent. Call-center tools, in a system you administer yourself.
At times when nobody can take the call, or as a first filter, a voice agent answers in your name, understands the request, qualifies and transfers it. It sits in the dial plan like any other module, next to the rest.
None of the above would come at the expense of the basics. They're here, in the same interface, run by your teams. We don't boast about it: it's the bare minimum.
The dashboard answers three questions at a glance: how many extensions and numbers do you have, how are your queues doing, and how much have you used.
Everything is set from a single interface, by your teams, in a few seconds.
Two screens cover most of the day-to-day administration work.
The list, the audio, the transcript. Listen to the one that matters, skip the rest, and read the transcript when you can't listen.
The path of a call is built like a flowchart: you drop modules, you connect the outputs.
The first three cover nearly every need. The fourth exists for setups that talk to your own systems.
Send the call to a destination
Pick a branch based on a rule
Play, collect, trace
For custom setups
You prepare a change, review it, and it takes effect the moment you click Apply. So you can redesign your greeting in the middle of the day and only switch it on that evening.
Creating an extension, changing a destination, opening on-call duty: a few seconds, done by your teams, no ticket and no waiting.
The path of your calls is drawn like your org chart. The day your organisation changes, you redraw it yourself.
It understands the request in natural language, books an appointment, and hands off to a human with the full context.
Odoo both ways, and your own systems queried during the call to route to the right place.
Thirty minutes on a video call, with a platform engineer.