Odoo integration
Included everywhere, no exceptions
Of the eleven providers compared in this series, six have no official Odoo integration, and the other five reserve it for a higher plan or only cover part of it. Ours is in every one of our plans.
Our method
Where the information on this page comes from
Wildix sells through a network of partner integrators, and Odoo integration is no exception: three connectors exist, published by separate partners, none built by Wildix itself. Their own catalogue reserves the "Wildix Native" label for integrations like Salesforce or HubSpot, not these ones.
The information on Wildix below comes from their pricing page, their integrations page and the three Odoo connector listings found there, accessed on 21 September 2026. Check them at the source, ours as well as theirs, before deciding.
At a glance
Axivox and Wildix, on our respective public pages
| Axivox | Wildix | |
|---|---|---|
| What it is | A cloud phone system, publisher of the software | A cloud system sold through a network of partner integrators |
| Billing model | No per-user subscription: setup, a fixed call plan (20 €/month within the European Economic Area, 40 €/month outside the EEA), reserved capacity, numbers. The detail | Subscription per user, 4 named tiers but no price shown: the rate depends on the integrator selling you the offer |
| Odoo integration | One, built and maintained by us, included in every plan | Three different connectors, each published by a separate partner, not by Wildix |
| Summary and transcription tied to Odoo | Included in every plan, by our own local, private AI | Present on only one of the three connectors (the one from publisher Red Cactus); the other two don't mention it |
| Where your call analysis runs | With our own local, private AI, on our servers in Europe. The detail | Their AI page names third-party models, "OpenAI GPT and Google Gemini", without stating where processing happens |
| Technical support | Direct, from an engineer who runs the platform | The official technical channel is reserved for their partners: "already a Wildix partner and need technical assistance? Open a ticket on WMP" |
The Odoo integration, feature by feature
What each one writes into your Odoo
Three connectors, three publishers, three different levels of detail. None of them is a Wildix product: each has its own terms, its own support, and sometimes its own fees. Odoo's official documentation names three verified providers, Axivox, DIDWW and OnSIP: Wildix isn't among them.
| In Odoo | Axivox | Wildix (all three connectors) |
|---|---|---|
| Click to call | From Odoo's softphone, from ours, or from your desk phone | Yes, on all three connectors |
| Record opened on ring | Contact, company or lead, with open quotes and last call | Yes, on all three: a window appears on an incoming call |
| Automatic logging | Every call, including the ones no one picked up | Yes on two of the three (Odoo4Wisp, Sozias): history and call detail |
| AI transcription and summary | Included in every plan, by our own local, private AI | Only one of the three (Bubble365, publisher Red Cactus) mentions it |
| Odoo versions covered | 16, 17, 18 and 19, on a single integration | Stated on only one of the three: "Odoo V12 and above" (Sozias connector) |
| Hosting covered | Odoo Online, Odoo.sh and Community, by the same integration | Not stated on any of the three |
| Wildix tier required | None: included everywhere | "UC-Basic" minimum for one, "UC-Business or UC-Premium" for another |
| Who maintains it | Us, directly | Three different companies: Vayu (Rome), Sozias (Valence), Red Cactus |
Our strengths, measured across this series
Why choose Axivox
Odoo documentation
Named by Odoo itself
Odoo's official documentation names only three verified providers worldwide: Axivox, DIDWW and OnSIP. None of the other ten providers in this series appear there.
Transcription and summary
Local, private AI, included
With us, it runs on our own infrastructure, in Europe, included in every plan. Several providers in this series charge extra for it, or don't say where it runs.
Billing
A fixed plan, not a price per head
20 € or 40 € of call credit a month, whatever your headcount. Most of the providers compared here bill per user, per month.
The detail of our support and our twenty-five years in the trade.
Our expertiseAt Axivox
Six points where we are precise
Your numbers are ported
You keep your own numbers, and we handle the paperwork. No one has to notify their contacts of a number change.
Zero-touch provisioning
For Snom and Yealink, the phone comes out of the box, gets plugged in, and pulls its configuration on first boot.
Your desk phone too
A click on an Odoo record picks up and dials your desk phone, no softphone to open. No headset, no computer required.
Three sites, on three continents
Europe in Paris, Asia in Singapore, North America in Hillsboro. Your system is hosted on the site of your continent.
Our own local AI, not a third-party model you have to pick
Recording, transcription and summarising run on our own infrastructure, in Europe. No outside AI service ever hears your calls.
Two softphones, one record
Odoo's softphone or ours, whichever each person prefers. Both feed the same integration, so the same customer record.
Your checklist
Eight questions to ask on both sides
Here are the questions whose answers change your bill and your day-to-day life with Odoo. They apply to any provider, us included. Ask for the answers in writing.
- Is the Odoo integration built by them, or by a third-party partner with its own fees?
- Which Odoo versions and hosting types are covered (Online, Odoo.sh, Community)?
- Where does the analysis of my calls run, and which AI model is used?
- Is technical support direct, or do I have to go through my reseller?
- Does the softphone also work outside Odoo, for extensions that don't need it?
- Which physical phones can I plug in, and am I required to buy a specific brand?
- Is the price shown the publisher's, or one my reseller sets freely?
- What happens when I leave: do my numbers and my Odoo history go with me?
Quote
Let's price your move, Odoo included
Give us your number of users, your simultaneous calls and your Odoo edition. We'll come back with a figure, directly, no middleman.