We built all of it ourselves.
The system, the softphone, the queues, call analysis, the voice agent: it's our code, on our infrastructure. None of it is a module bought elsewhere and resold. When you ask for a feature, we have nobody else to pass the question to.
So the answer can be yes.
What you expect from a phone system already exists. What's missing, we can build, because we hold the entire chain, from the incoming call to its transcript. A single point of contact, who answers for all of it, with no hidden option and no feature resold by a third party.
Your questions, and why it's yes
The questions you actually ask us. Each one gets the same answer, and here's how we can give it.
Does my extension show the Odoo contact?
Yes. The record pops up at the ring on every extension, and on any Odoo, Community included, because the integration is ours, not a bought-in module.
See it in detail →Can I route the call on a customer code?
Yes. The dial plan queries your software while the phone rings and routes on the answer, because we wrote the modules that talk to your systems.
See it in detail →Can I dictate my phone system?
Yes. An assistant builds the dial plan from your description, because the editor and the AI live under the same roof.
See it in detail →Can I display the queue on a screen?
Yes. Every queue has its own wallboard, an address to open in a browser, because we handle supervision too.
See it in detail →Can I judge a call without listening to it?
Yes. Recording, transcription and analysis run on our own servers, in Europe, because the analysis AI is ours.
See it in detail →Can I hand my night calls to a voice agent?
Yes. A voice agent understands the request, qualifies it and transfers it with context, at times when nobody picks up. It sits in the dial plan like any other module.
See it in detail →You ask. The answer is yes.
A question we didn't list?
Ask it. We'll show you how the platform answers it, or tell you if it doesn't.