Odoo integration
Included everywhere, no exceptions
Of the eleven providers compared in this series, six have no official Odoo integration, and the other five reserve it for a higher plan or only cover part of it. Ours is in every one of our plans.
Our method
Where the information on this page comes from
RingCentral shows an "Odoo" listing in its app catalogue. Reading it, it's published by Odoo itself, not by RingCentral, and only links to odoo.com: no click to call, no logging, no record described. The only module that actually bridges the two is sold by a third-party publisher, separately.
The information on RingCentral below comes from their pricing page, their Odoo listing and their AI privacy notice, accessed on 21 September 2026. Check them at the source, ours as well as theirs, before deciding.
At a glance
Axivox and RingCentral, on our respective public pages
| Axivox | RingCentral | |
|---|---|---|
| What it is | A cloud phone system, publisher of the software | An American cloud phone system, with a large integration catalogue |
| Billing model | No per-user subscription: setup, a fixed call plan (20 €/month within the European Economic Area, 40 €/month outside the EEA), reserved capacity, numbers. The detail | Subscription per user, per month, $20 to $25 on an annual commitment depending on the tier (more in the UK). Their price list |
| Entry-level offer | 20 €/month of call credit within the European Economic Area, 40 €/month for the rest of the world, regardless of your number of users | A 14-day free trial, but their own page gives two different limits depending on the paragraph (20 lines, or 5 users and 2 extensions): get it confirmed before signing up |
| Odoo integration | Included in every plan, built and maintained by us | None: the "Odoo" listing is published by Odoo and links to odoo.com. The real connector is a paid third-party module (449 €), not RingCentral's |
| Where your call analysis runs | With our own local, private AI, on our servers in Europe. The detail | Via unnamed third-party AI services; for a European account, the data is stored in Germany |
| Advertised platform reliability | Not published as a percentage | "99.999% uptime", less than 6 minutes of downtime a year advertised |
What we looked for and didn't find
No Odoo integration built by RingCentral
No feature-by-feature table this time: there's nothing to put next to it. Their catalogue highlights Salesforce, Google, Microsoft Teams and Zendesk. The module that actually offers a click to call and logging in Odoo is published on Odoo's app store by a third-party company, 449 € licence, with no tie to RingCentral beyond connecting to it.
Our strengths, measured across this series
Why choose Axivox
Odoo documentation
Named by Odoo itself
Odoo's official documentation names only three verified providers worldwide: Axivox, DIDWW and OnSIP. None of the other ten providers in this series appear there.
Transcription and summary
Local, private AI, included
With us, it runs on our own infrastructure, in Europe, included in every plan. Several providers in this series charge extra for it, or don't say where it runs.
Billing
A fixed plan, not a price per head
20 € or 40 € of call credit a month, whatever your headcount. Most of the providers compared here bill per user, per month.
The detail of our support and our twenty-five years in the trade.
Our expertiseAt Axivox
Six points where we are precise
Your numbers are ported
You keep your own numbers, and we handle the paperwork. No one has to notify their contacts of a number change.
Zero-touch provisioning
For Snom and Yealink, the phone comes out of the box, gets plugged in, and pulls its configuration on first boot.
Your desk phone too
A click on an Odoo record picks up and dials your desk phone, no softphone to open. No headset, no computer required.
Three sites, on three continents
Europe in Paris, Asia in Singapore, North America in Hillsboro. Your system is hosted on the site of your continent.
Our own local AI, no middleman
Recording, transcription and summarising run on our own infrastructure, in Europe. No outside AI service ever hears your calls.
Two softphones, one record
Odoo's softphone or ours, whichever each person prefers. Both feed the same integration, so the same customer record.
Your checklist
Eight questions to ask on both sides
Here are the questions whose answers change your bill and your day-to-day life with Odoo. They apply to any provider, us included. Ask for the answers in writing.
- Is the Odoo integration built by them, or is it a paid third-party module?
- Which Odoo versions and hosting types are covered (Online, Odoo.sh, Community)?
- Where does the analysis of my calls run, and can an outside service access it?
- What is billed per user, and what isn't?
- Does the softphone also work outside Odoo, for extensions that don't need it?
- Which physical phones can I plug in, and am I required to buy a specific brand?
- Who answers when I call support, and can they see my call traces?
- What happens when I leave: do my numbers and my Odoo history go with me?
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Let's price your move, Odoo included
Give us your number of users, your simultaneous calls and your Odoo edition. We'll come back with a figure to compare against your current plan.