Odoo integration
Included everywhere, no exceptions
Of the eleven providers compared in this series, six have no official Odoo integration, and the other five reserve it for a higher plan or only cover part of it. Ours is in every one of our plans.
Our method
Where the information on this page comes from
Sewan publishes no pricing on its business telephony pages: all of them point to a demo or a contact form. Their CRM connector, MyConnector, names Salesforce, Microsoft Dynamics, HubSpot, SAP, Zendesk and SugarCRM. Odoo doesn't appear on any of their official pages.
The information on Sewan below comes from their business telephony page and their Smart Record AI article, accessed on 21 September 2026. Check them at the source, ours as well as theirs, before deciding.
At a glance
Axivox and Sewan, on our respective public pages
| Axivox | Sewan | |
|---|---|---|
| What it is | A cloud phone system, publisher of the software | A French telecom operator, the Sophia platform |
| Billing model | No per-user subscription: setup, a fixed call plan (20 €/month within the European Economic Area, 40 €/month outside the EEA), reserved capacity, numbers. The detail | Not published: every page points to a demo or a quote, with no detailed pricing structure |
| Public price list | No: the pricing structure is published, not a single figure | No, and no structure detail either |
| Odoo integration | Included in every plan, built and maintained by us | None found, neither on their product page nor in the list of CRMs connected to their MyConnector tool |
| Transcription and summary | Included in every plan, by our own local, private AI | "Smart Record AI": transcription, mood detection, summaries, built in-house according to them, with no third-party provider named |
| Where your call analysis runs | With our own local, private AI, on our servers in Europe. The detail | They advertise storage on French infrastructure, with no further public detail |
What we looked for and didn't find
No Odoo integration, nor a generic CRM listing that names it
No feature-by-feature table this time: there's nothing to put next to it. MyConnector, their telephony-CRM coupling tool, shows contact records and their history for the CRMs it names, and Odoo isn't among them, neither in their dedicated blog post about opening up to CRMs, nor in their help centre.
Our strengths, measured across this series
Why choose Axivox
Odoo documentation
Named by Odoo itself
Odoo's official documentation names only three verified providers worldwide: Axivox, DIDWW and OnSIP. None of the other ten providers in this series appear there.
Transcription and summary
Local, private AI, included
With us, it runs on our own infrastructure, in Europe, included in every plan. Several providers in this series charge extra for it, or don't say where it runs.
Billing
A fixed plan, not a price per head
20 € or 40 € of call credit a month, whatever your headcount. Most of the providers compared here bill per user, per month.
The detail of our support and our twenty-five years in the trade.
Our expertiseAt Axivox
Six points where we are precise
Your numbers are ported
You keep your own numbers, and we handle the paperwork. No one has to notify their contacts of a number change.
Zero-touch provisioning
For Snom and Yealink, the phone comes out of the box, gets plugged in, and pulls its configuration on first boot.
Your desk phone too
A click on an Odoo record picks up and dials your desk phone, no softphone to open. No headset, no computer required.
Three sites, on three continents
Europe in Paris, Asia in Singapore, North America in Hillsboro. Your system is hosted on the site of your continent.
Our own local AI, in Europe
Recording, transcription and summarising run on our own infrastructure, in Europe. No outside AI service ever hears your calls.
Two softphones, one record
Odoo's softphone or ours, whichever each person prefers. Both feed the same integration, so the same customer record.
Your checklist
Eight questions to ask on both sides
Here are the questions whose answers change your bill and your day-to-day life with Odoo. They apply to any provider, us included. Ask for the answers in writing.
- Does an Odoo integration exist, even as a project, or do you have to go through an unguaranteed generic connector?
- Which Odoo versions and hosting types would be covered (Online, Odoo.sh, Community)?
- Where does the analysis of my calls run, precisely, not just "in France"?
- Does the advertised amount include calls, or only the platform?
- Does the softphone also work outside Odoo, for extensions that don't need it?
- Which physical phones can I plug in, and am I required to buy a specific brand?
- Who answers when I call support, and can they see my call traces?
- What happens when I leave: do my numbers and my Odoo history go with me?
Quote
Let's price your move, Odoo included
Give us your number of users, your simultaneous calls and your Odoo edition. We'll come back with a figure to compare.