Changing phone systems is frightening for one reason: if the phone goes silent for an afternoon, the business stops. That's why a migration isn't improvised, and why a well-run migration goes unnoticed.
Preparing before the switch
Everything is built in advance, alongside your current setup: extensions, call flows, announcements. We test with a few trial numbers before touching the real ones. The switchover day should be nothing more than flipping a switch, not building something.
Porting, at the right time
Your numbers belong to you and can be ported. The switchover of a ported number has a date fixed in advance with the carrier that holds it. We schedule it for the least disruptive moment, and check the file beforehand, to avoid a last-minute rejection.
Keeping a way back
Until the switchover is confirmed to be working, the old setup stays in place. A forward catches any calls while everything is being checked. Continuity comes before speed.
- The new switchboard built and tested before the switchover
- A porting date chosen and verified
- A backup forward during the transition
- The old line cut only once everything is confirmed
A successful migration is a boring migration: calls keep coming in, customers notice nothing, and on Monday you realize you've already switched carriers.
We run these migrations all year round, and success is measured by nobody noticing a thing.
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Number porting
Change carrier without changing number: we build the porting file, submit it and follow up until the switch-over.
Virtual number
A virtual landline, mobile, national, shared-cost or toll-free number, in 100 countries. Order it online and choose where it rings.
Coverage (100 countries)
Local numbers in 100 countries and 5,600 regional area codes, ordered from your interface and active on your dial plan right away.
Putting off a change for fear of a cut-off?
Give us your installation and your numbers, we'll propose a switch-over plan with no interruption.